Passengers with mental or psychological disabilities:

  1. Passengers, who, due to their condition, cannot follow instructions or show personality or behavior disorders, must submit medical certification issued not more than 7 days prior to the date of departure.

  2. These passengers must travel with a companion or a certified health professional who can assist them.

  3. In case these passengers need a companion, this must be over 18, be ready to assist them, and be able to communicate not only with them but also with the onboard crew.




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